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Frequently Asked Questions
The fastest way to reach us is by email at [dynamic_email]. Send your order number (if applicable) and a short description of what you need, and our team will follow up as quickly as possible during business hours, Monday through Friday.
Yes, for regulated refrigerants. You must hold the applicable EPA Section 608 or 609 certification before ordering, and we may ask you to verify it before your order is processed.
Have your business details and expected order volume ready. We offer tiered bulk pricing that improves with volume, plus a dedicated account manager and priority fulfillment for accounts across Houston, Katy, Cypress, Pasadena, Baytown, Pearland, Friendswood, Sugar Land, and Missouri City.
Email us at [dynamic_email] with your business name, the refrigerants you need, and your expected order volume, and we’ll prepare a tiered quote for you.
Most inquiries are answered within one business day. Wholesale and bulk pricing requests may take slightly longer since we prepare custom tiered pricing.
Yes. Our team has real HVAC and automotive experience and can help you confirm compatibility before you order.
Yes. We track the EPA AIM Act and HFC phase-down closely and can help you plan your inventory around shrinking R-410A quotas and the shift to R-454B and R-32.
Email us at [dynamic_email] with your order number and a description of the issue, and we’ll resolve it as quickly as possible.
We currently serve Houston, Katy, Cypress, Pasadena, Baytown, Pearland, Friendswood, Sugar Land, and Missouri City with same-day pickup and local delivery. Contact us to confirm availability for your specific location.
Yes. All payment information is processed through PCI-DSS compliant, SSL-encrypted checkout, and we never store your full card details on our servers.